Privacy
MVX Solutions collects limited information from website visitors and demo requests to respond to inquiries, operate the service and protect website forms against abuse.
LGPD and privacy rights
For Brazilian visitors, MVX Solutions treats personal data according to LGPD principles such as purpose limitation, transparency, security, necessity and user rights. You may request access, correction, deletion, portability or information about how personal data is used by contacting MVX Solutions through the available contact channels.
Information collected
Contact forms may collect name, company, email, phone, website, selected interest, message, IP address and user agent. The sales assistant may process messages that you type into the chat to answer plan, pricing and security questions.
Cookies and local storage
Essential cookies are used for session security, CSRF protection, consent preference and form protection. Local storage may keep the Anne chat history in your browser and session storage may remember whether conversion popups were dismissed. With consent, Google tag may collect analytics and advertising measurement data such as page views, conversion events, campaign source and browser/device signals.
Use of information
Information is used to respond to requests, qualify service needs, protect forms from abuse, measure marketing performance and improve the website experience.
Legal basis
MVX Solutions may process data to perform pre-contractual steps requested by the visitor, pursue legitimate interests such as website security and lead response, comply with legal obligations and, where required, based on consent for analytics and advertising cookies.
Security
Contact submissions are stored in PostgreSQL using server-side validation and prepared statements. Access should be limited to authorized operators.
Retention
Demo request records should be retained only as long as needed for legitimate business and legal purposes. Cookie consent preferences remain in the visitor browser until changed or cleared.